Frequently Asked Questions
Everything you need to know about your About Work experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your exchange or refund.
How can I ensure I select the right size?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Where are your garments manufactured?
About Work is committed to ethical production. Our collections are manufactured in certified factories that prioritize fair wages, safe working conditions, and sustainable practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.